Administrative Assistant

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Profile Requirements:

• Experience Level: Minimum 2.5-5 years of administrative support experience, preferably in construction, restoration, or insurance-related industries
• Industry Knowledge: Familiarity with construction and/or restoration processes, insurance claim workflows, and permitting requirements strongly preferred
• CRM Proficiency: Hands-on experience using Buildertrend or similar CRM or project management platforms for documentation, reporting, and communication
• Technical Skills: Strong computer literacy with proficiency in MS Office Suite, cloud-based storage systems, and accurate data entry
• Communication Skills: Excellent written and spoken English with the ability to draft professional correspondence and communicate clearly with diverse stakeholders
• Detail Orientation: Highly organized, with strong attention to accuracy, ability to manage multiple tasks simultaneously, and maintain compliance documentation

Core responsibilities:

• Insurance Communication: Manage ongoing correspondence with insurance carriers and mortgage companies, ensuring timely follow-ups, supplement coordination, and accurate document submissions
• Contract & Permit Management: Ensure contracts and permit documentation are completed, signed, uploaded, and organized into the correct digital folders for compliance
• Project Documentation: Input daily project summaries, upload site photos, and maintain accurate records in the CRM platform for active construction and restoration projects
• CRM & Data Entry: Utilize Buildertrend for data input, project tracking, and report generation to support internal teams and client transparency
• Client & Team Coordination: Communicate effectively via email and phone with clients, internal teams, and external partners to provide updates and maintain workflow alignment
• Organizational Support: Maintain detailed administrative systems for insurance documentation, contracts, and project files to ensure smooth operations across active jobs

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

This is a remote position.